New York Bagel Factory Opens

February 7, 2026

The New York Bagel Factory had its grand opening on Saturday, January 31. The store is in the Brookside Mall, next to Staples. Owner Randal Noller said business was brisk all morning. He and a partner own three other locations in eastern Mass.

An older man in a black sweatshirt stands in front of an almost empty restaurant.
Owner of the New York Bagel Factory, Randal Noller. Photo: Jeff Brown

The layout is like the previous occupant, KJ Caffe, with a large seating area to the left as you enter and a service counter on the right. The bagels are baked every morning on site and are boiled (not steamed) in the authentic New York bagels way. They are served with requisite cream cheeses of many flavors. Besides bagels, the New York Bagel Factory offers breakfast all day and a lunch menu featuring Carnegie deli meats straight from Manhattan’s Carnegie Delicatessen.

A corner building with a large New York Bagel Factory sign over the door. In front is a Grand opening sign with some balloons.
New York Bagel Factory storefront between Staples and Trader Joe’s. Photo: Jeff Brown

Hours: 6am to 3pm, every day.

145 Great Road, 978 274 2653. thenybagelfactory.com

Jeff Brown is the business beat reporter for the Acton Exchange.

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